August 28, 2014 in Blog
I just sent this out to folks who pre-ordered UGLY LITTLE THINGS: VOLUME ONE, but if you’re one of those people and the email didn’t go through, you’ll want to read this:
Good afternoon, folks.
I’m writing to give you a short update concerning the status of UGLY LITTLE THINGS: VOLUME ONE.
An order was placed with the printer on Tuesday, 8/19, following the close of the pre-order window. Yesterday, 8/27, the books were delivered.
Unfortunately, there was a manufacturing problem with this batch of books. As you will see in the attached photos, the jackets were not folded properly, resulting in some severe misalignment. I want these books to be perfect for you, and in their current state, I can’t justify mailing them to you at this point in time.
I’ve contacted the printer and submitted a claim for the issue, and I expect to hear from my sales rep shortly. The books themselves appear to be fine, so I suspect they will be sending me new jackets to fold myself.
This means there will be a slight delay in the mailing of your books. I’d hoped to have them ready to mail by next weekend, on schedule for the mid-September estimate, but with this setback, there’s simply no way I can meet that.
I’m so sorry for this delay. I know many of you are excited to receive this book, and I feel horrible having to do this. I hope you all understand.
I will update you once I’ve received word from the sales rep on how they intend to rectify this error.